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ColdSnap Customer Service Knowledge Base
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Troubleshooting
  • General
    • Food Safety
  • Ice Cream & Frozen Treats
    • Nutrition
  • Troubleshooting
  • Machine
  • Getting Support
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      1. ColdSnap Customer Service Knowledge Base
      2. Troubleshooting
      • General
        • Food Safety
      • Ice Cream & Frozen Treats
        • Nutrition
      • Troubleshooting
      • Machine
      • Getting Support

      Troubleshooting

      • The product won't dispense after going through the full refrigeration cycle
      • The machine does not recognize the pod (QR code)
      • The slide will not close over the pod
      coldsnap.com Help Center
      • Go to coldsnap.com
      • Go to Customer Portal