ColdSnap Customer Service Knowledge Base
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Troubleshooting
General
Food Safety
Ice Cream & Frozen Treats
Nutrition
Troubleshooting
Machine
Getting Support
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ColdSnap Customer Service Knowledge Base
Troubleshooting
General
Food Safety
Ice Cream & Frozen Treats
Nutrition
Troubleshooting
Machine
Getting Support
Troubleshooting
The product won't dispense after going through the full refrigeration cycle
The machine does not recognize the pod (QR code)
The slide will not close over the pod